Some agents from Pumpa, the Calpeda distributor for the Czech Republic, visited the company a few weeks ago. The meeting was organized in two moments, one commercial and the other more technical.
A report on specific market needs was made initially, and these needs were placed in relation to the range of products; an interesting comparison from which points for the Research and Development Department came out.
The second part was instead dedicated to technical assistance, a fundamental aspect for a professional business network that can meet product quality and reliability standards.
Training included a section dedicated to product description and operation, and another in-depth section, where the possible problems and relative solutions were analysed.
All the training documents were shared on Slideshare.